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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri J

August 11, 2025

5  out of  5
rating by Terri J
"Jenell was amazing to work with during this process! She was very thorough, detailed, and answered all of my questions"
We responded:
"Terri! It was a pleasure speaking with you and your mom. You both were such a joy to do business with. I appreciate you for allowing me to help protect you and your family!"
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Kim Grigonis

August 6, 2025

4  out of  5
rating by Kim Grigonis
"Conrad, was very patient with me and answered all my questions while I was trying to make the best decision for my coverage"
We responded:
"Thank you for your kind feedback, Kim. Conrad personally shared his experience with me. He enjoyed working with you and loved your joyful energy & bubbly personality! Please call us again anytime you need us :)"
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Angel Merriweather

August 6, 2025

5  out of  5
rating by Angel Merriweather
"I had such a wonderful experience working with Je’nell Hubbard at State Farm! She recently helped me set up a life insurance policy, and I couldn’t be more grateful for her support throughout the process. Je’nell was extremely helpful, patient, and always willing to answer all of my (many) questions with clarity and care. She made a potentially overwhelming process feel simple and personal. I highly recommend her if you’re looking for someone knowledgeable, responsive, and genuinely invested in your peace of mind. Thank you, Je’nell!"
We responded:
"ANGEL!! Thank you for your kind feedback! You made the conversation seamless and easy too. I enjoyed speaking with you but also listening to your specific wants and needs as it came to protecting you & your family. You and the kids have a great school year! Ps, thank you for the music recommendation as well :)"
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Zak Mullen

August 5, 2025

5  out of  5
rating by Zak Mullen
"Je'nell and her team are awesome! They are always super helpful and knowledgeable on any questions I have! Highly recommend!!!"
We responded:
"Thank you, Zak!! You were pretty awesome yourself! We appreciate you for choosing our team to help you."
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Chinonyerem Kalu-Onuna

August 4, 2025

5  out of  5
rating by Chinonyerem Kalu-Onuna
"The representative I spoke with from Je’nell Hubbard office was Conrad who was very professional, friendly and was able to help link me with the right coverage I needed with ease and at a great price too! I highly recommend this agent! And ask for Conrad! He’ll get you right!"
We responded:
"Thank you for your heartwarming and thoughtful review, Chinonyerem! This definitely put a smile on both of our faces. We appreciate you for calling us first to help take care of you. We look forward to serving you!!"
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Aretha Mattox

July 31, 2025

4  out of  5
rating by Aretha Mattox
"It was great collaborating with Ms. Hubbard during Rex Mill Middle School Open House. Thanks for your support."
We responded:
"Thank you for your kind review, Aretha! It was a pleasure meeting you. We hope your scholar has a great school year at Rex Mill!"
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Ella Swinson

July 31, 2025

5  out of  5
rating by Ella Swinson
"Beautiful Good Customer"
We responded:
"Thank you so much, Ella!"
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Melissa Paige

July 31, 2025

5  out of  5
rating by Melissa Paige
"I enjoyed everything. Thanks"
We responded:
"Thank you for supporting us, Melissa! "
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Jojo Norman

July 31, 2025

5  out of  5
rating by Jojo Norman
"Je’Nell was amazing and thanks for helping at the schools"
We responded:
"Thank you for your participation, Jojo! You were such a pleasure to be around! We better see you again next year :) "
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Kumar Gaurav

July 27, 2025

5  out of  5
rating by Kumar Gaurav
"Conrad Hooke Powell is a good agent and has good expertise in insurance domain, he assisted me well with a better quote."
We responded:
"Hey Kumar! Thank you for your kind words and allowing Conrad to help! We appreciate your business."
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Brian May

July 25, 2025

5  out of  5
rating by Brian May
"Recently switched my home and auto to State Farm and had a great experience working with Conrad. I received much higher quotes from other companies and little explanation as to why. State Farm was much lower, but also we walked through the coverage line by line for full understanding. Definitely recommend"
We responded:
"Thank you for your awesome review and recommendation, Brian! Conrad is an awesome addition to the team, as you are an amazing addition to our State Farm family! Welcome to State Farm, as we are grateful for your business!"
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Ashley Ryals

June 8, 2025

5  out of  5
rating by Ashley Ryals
"Je'nell was very helpful in getting me buy insurance for the first time. I had been with one company for the longest. We got a cheaper and more personalized service."
We responded:
"Ashley!! Thank you for giving us a chance to earn your business! It means a lot that you allowed for me to speak with you about how we can best protect you. I appreciate you for choosing the Je'Nell Hubbard Agency!"
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Mikaila Whittaker

June 6, 2025

5  out of  5
rating by Mikaila Whittaker
"Connor was amazing!"
We responded:
"Thank you for your generous review, Mikaila!"
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Tiara Robinson

June 6, 2025

5  out of  5
rating by Tiara Robinson
"Every call I’ve had with Je’nell and her staff has been exceptional and smooth. They are very friendly, knowledgeable, patient and understanding. I recommend a lot of my family and friends to her when being asked about any insurance coverage. Thanks for everything Je’nell!"
We responded:
"Thank you for your kind words and all that you do, Tiara! You are a pleasure to work with as well. I am appreciative of your business, patience, and every referral!"
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deanna garrett

June 4, 2025

5  out of  5
rating by deanna garrett
"Je’Nell is great to work with and very patient when it comes to questions or clarifications on the policy definitely recommend working with their office to anyone family and friends"
We responded:
"Thank you so much for your kind words, Deanna! I've appreciated our interactions and look forward to servicing you for the years to come."
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Amber Walker

May 24, 2025

5  out of  5
rating by Amber Walker
"I had an excellent experience with Jenelle at State Farm! From the moment I reached out, Jenelle was incredibly knowledgeable, professional, and genuinely caring. She took the time to explain my coverage options in detail and helped me find the perfect policy that fit both my needs and budget. It’s clear that she truly cares about her clients. Highly recommend Jenelle if you’re looking for personalized, trustworthy insurance service!"
We responded:
"Thank you so much for your warming feedback, Amber! It was a pleasure being introduced to you and servicing you. You have been such a pleasure to work with and I'm grateful that you chose my agency, as I know you could've gone somewhere else!! I look forward to our next conversation."
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C Dent

March 6, 2025

5  out of  5
rating by C Dent
"Thank you so much to Je'Nell and her staff for the outstanding customer service I received. Everyone was always professional and kind. Ms Je"nell was very knowledgeable of the product I was seeking and was swift with getting answers if she did not have them at her fingertips. She really made the process seamless. Thank again for a remarkable customer experience."
We responded:
"Thank you for your kind words, Ms. C! You are such a joy to work with, and you make me smile & laugh every time we talk! You are awesome and I greatly appreciate you for choosing to work with me and my office!"
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Urshla Dowdy

March 5, 2025

5  out of  5
rating by Urshla Dowdy
"Although our encounter was through the late Marvis Simpson divine connection I would not prefer it any other way. Thanks Marvis for one last hoorah. L look forward to working with Ms. Hubbard and her team"
We responded:
"Ms. Dowdy! Thank you so much for your kind words. It was a pleasure meeting you and getting to know you. Marvis was a dear friend and great agent. I look forward to servicing you and being your good neighbor, while getting to know you just as well. I look forward to continuing our works with you too."
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Angel Johnson

November 13, 2024

5  out of  5
rating by Angel Johnson
"I had a great chat with Je’nell about Life Insurance and setting myself up for success in general! She was timely, professional, and extremely knowledgeable on every topic we covered! She answered all of my questions and concerns and made me feel like I was top priority!!"
We responded:
"Thank you so much for your kind review, Angel! You and your family are a priority to me. I appreciate your time and engagement. You made it a pleasure to talk to you about life insurance, and you asked some great questions! "
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Veronica Dixon

November 7, 2024

5  out of  5
rating by Veronica Dixon
"Je’nell was very friendly and a pleasure to meet! Excellent display and interaction with participants at the event."
We responded:
"Thank you for the kind words, Veronica! I enjoyed meeting you too!"
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shavon

November 4, 2024

5  out of  5
rating by shavon
"l attended a trunk or treat that you guys sponsored and it was an amazing event for the kids in the community. Thanks for your community involvement!"
We responded:
"Thank you for having us, Shavon! We love community engagement and connecting with others. It was a pleasure!"
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Courtney Adams

October 14, 2024

5  out of  5
rating by Courtney Adams
"Je’nell was amazing. She’s very understanding & informative. I was educated so much. She added a lot of value to my life and I am thankful for it."
We responded:
"I am thankful for you as well, Courtney! Although I shared a ton of information in a small period of time, you absorbed so much! I appreciate you for having an open mind as well. I look forward to helping you and your family more in the future!"
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Shon Armstrong

October 13, 2024

5  out of  5
rating by Shon Armstrong
"Best insured agency ever . I definitely would recommend"
We responded:
"Shon, thank you so much for your kind words! I appreciate you for choosing the Je'Nell Hubbard Agency!"
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Saunge Sellers

October 9, 2024

5  out of  5
rating by Saunge Sellers
"Je’nell did an amazing job educating us younger women about not only auto insurance but home and life insurance I definitely enjoyed her !!"
We responded:
"Thank you for your kind words, Saunge! I enjoyed you too. It was a pleasure speaking and sharing knowledge with you! "
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Jocelyn Jones

October 9, 2024

5  out of  5
rating by Jocelyn Jones
"After Je’Nell Hubbard’s discussion on overall insurance, I feel like I have a better understanding of why it is so important to start thinking about these topics decisions young!"
We responded:
"I appreciate your attention at tonight's event! I can't wait to speak with you on how we can help you. Thank you for your kind review, Jocelyn!"